Contact center of Open Grid Europe

Theme

E-Mail

Phone number

24/7-Fault management

 

+49 800 33 55 33 0

Nomination
(general information on transportation nomination/ establishment of a new connection)

disposition-vertrag@open-grid-europe.com

+49 201 3642 17777

Nomination
(problem with a current nomination for today or tomorrow)

disposition@open-grid-europe.com

+49 201 3642 11800

Crisis prevention

netzbetreiber@open-grid-europe.com

+49 201 3642 13333
+49 201 3642 13399

Network development plan

info@open-grid-europe.com

+49 201 3642 13467
+49 201 3642 13130

Market area conversion

gastransport@open-grid-europe.com

netzbetreiber@open-grid-europe.com

+49 201 3642 12222

+49 201 3642 13333

Tendering round for load flow commitment

LFZ-ausschreibung@open-grid-europe.com

+ 49 201 3642 12771

Tender for fuel gas/ electricity and CO2 allowances

ausschreibung@open-grid-europe.com

+ 49 201 3642 12771
+ 49 201 3642 14255

Information about bookings, production, biogas and market area conversion shippers

gastransport@open-grid-europe.com

+49 201 3642 12222

Change of suppliers

gastransport@open-grid-europe.com

+49 2 01 3642 12222

Internal orders and market area conversion network operators

netzbetreiber@open-grid-europe.com

+49 2 01 3642 13333

Gas transport accounting

abrechnung@open-grid-europe.com

+49 2 01 3642 12555

Allocation/load profiles

allokation@open-grid-europe.com

 

Meter readings, load profiles on meter readings, load profiles, gas qualities

edm@open-grid-europe.com

 

Certificates for encrypted data exchange and message formats

gw-kommunikation@open-grid-europe.com

 

Service management

dienstleistungen@open-grid-europe.com

+49 201 3642 12288

Press

presse@open-grid-europe.com

+49 201 3642 12620
+49 201 3642 12613
General information

info@open-grid-europe.com

+49 201 3642 0

 

You can download our "communications data sheet" here, where you will find all contact details from the contact center.

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